Privacy Policy

Last Updated: August 7, 2026

Guangdong Boltpower Energy Co., Ltd. (“BoltPower,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, store, and protect personal information when you visit https://boltpowergroup.com/, submit an inquiry, request a quotation, communicate with us, or otherwise interact with our products and services.

By using our Website or providing personal information to us, you acknowledge that you have read this Privacy Policy.

1. Who We Are

BoltPower is a manufacturer and supplier of automotive jump starters, portable power stations, industrial power stations, home backup power solutions, batteries, and related energy products.

For the purposes of applicable data protection laws, the data controller responsible for your personal information is:

Guangdong Boltpower Energy Co., Ltd.

Address: Building 109, Xintaiyang Industrial Zone, No. 22 Xinfu Road, Lincun, Tangxia Town, Dongguan City, Guangdong Province, China, 523710

Email: market@boltpowergroup.com

Website: https://boltpowergroup.com/

2. Scope of This Privacy Policy

This Privacy Policy applies to personal information collected through:

• The BoltPower Website;
• Product inquiry and quotation forms;
• Contact forms and newsletter subscription forms;
• Email, telephone, social media, trade shows, and other business communications;
• Website analytics, cookies, and similar tracking technologies;
• Communications with customers, distributors, suppliers, dealers, brand owners, and other business partners.

This Privacy Policy does not apply to websites, platforms, or services operated independently by third parties, even when they are linked from our Website.

3. Personal Information We Collect

The personal information we collect depends on how you interact with us.

3.1 Information You Provide to Us

When you submit an inquiry, request a quotation, contact us, or subscribe to updates, we may collect:

• Your name;
• Email address;
• Telephone or mobile number;
• Country or region;
• Company name;
• Job title or business role;
• Product interests;
• Requested order quantity;
• Customization, OEM, ODM, or private-label requirements;
• Delivery destination or market information;
• The contents of your message;
• Files, specifications, drawings, or other documents you voluntarily provide;
• Communication preferences;
• Other information you choose to provide.

Please do not submit sensitive personal information, such as government identification numbers, financial account credentials, health information, biometric information, or other unnecessary confidential information through our Website forms.

3.2 Information Collected Automatically

When you visit our Website, we and our service providers may automatically collect certain technical and usage information, including:

• Internet Protocol address;
• Browser type and version;
• Device type and operating system;
• Language and time-zone settings;
• Approximate location derived from your IP address;
• Pages viewed and time spent on those pages;
• Referring website or advertising source;
• Links, buttons, or products you interact with;
• Date and time of access;
• Cookie identifiers and similar online identifiers;
• Website errors, security logs, and performance information.

We may use URL parameters, including UTM parameters, to understand which advertisements, social media posts, campaigns, or referral sources brought visitors to our Website.

3.3 Information Received from Third Parties

We may receive business contact or interaction information from:

• Social media platforms such as LinkedIn, Facebook, Instagram, or YouTube;
• Analytics and advertising providers;
• Distributors, representatives, or business partners;
• Trade show organizers and industry directories;
• Publicly available company websites or professional profiles;
• Customers or colleagues who refer you to us.

We only use information obtained from third parties where we have a lawful basis to do so.

4. How We Use Personal Information

We may use personal information for the following purposes:

4.1 Responding to Inquiries

We use your information to:

• Respond to product questions;
• Prepare quotations;
• Recommend suitable products;
• Confirm specifications, capacity, quantity, or application requirements;
• Discuss OEM, ODM, customization, and private-label projects;
• Arrange samples, meetings, or follow-up communications.

4.2 Managing Business Relationships

We may use personal information to:

• Establish and maintain customer, supplier, distributor, or partner relationships;
• Process and manage orders;
• Coordinate production, quality control, shipping, and after-sales support;
• Communicate regarding contracts, projects, payments, warranties, or product support;
• Maintain business and transaction records.

4.3 Improving Our Website and Products

We may analyze Website usage to:

• Understand which pages and products visitors are interested in;
• Improve Website structure, navigation, content, and performance;
• Identify technical problems;
• Evaluate marketing campaigns and traffic sources;
• Develop products and services that better meet customer needs.

4.4 Marketing and Business Communications

Where permitted by applicable law, we may use your contact information to send:

• Product updates;
• New product announcements;
• Company news;
• Trade show information;
• Industry insights;
• Marketing or promotional communications.

You may unsubscribe from marketing communications at any time by using the unsubscribe link in an email or contacting us directly.

Opting out of marketing communications will not prevent us from sending necessary messages relating to an existing inquiry, order, contract, or business relationship.

4.5 Website Security and Legal Compliance

We may process information to:

• Protect our Website, systems, products, and business operations;
• Prevent fraud, spam, abuse, unauthorized access, and cyberattacks;
• Enforce our agreements and Website terms;
• Investigate complaints or security incidents;
• Comply with legal, regulatory, tax, accounting, customs, or law-enforcement requirements;
• Establish, exercise, or defend legal claims.

5. Legal Bases for Processing

Where laws such as the General Data Protection Regulation or UK GDPR apply, we rely on one or more of the following legal bases:

Consent

We may rely on your consent for:

• Non-essential cookies;
• Advertising or tracking technologies;
• Certain email marketing communications;
• Other processing activities where consent is required by law.

You may withdraw your consent at any time. Withdrawal does not affect processing that occurred before your consent was withdrawn.

Steps Before Entering Into a Contract

We process information when necessary to:

• Respond to a quotation request;
• Evaluate product requirements;
• Prepare samples or proposals;
• Take steps requested by you before entering into a business agreement.

Performance of a Contract

We process information when necessary to fulfil an order, contract, supply agreement, or other business arrangement.

Legitimate Interests

We may process information based on our legitimate interests in:

• Responding to business inquiries;
• Developing customer and supplier relationships;
• Improving our Website and products;
• Securing our systems;
• Preventing fraud;
• Measuring business and marketing performance;
• Communicating with existing or prospective business customers.

We consider whether these interests are overridden by your privacy rights before relying on this legal basis.

Legal Obligations

We may process information where necessary to comply with applicable laws, court orders, regulatory requirements, accounting rules, tax requirements, or lawful government requests.

6. Cookies and Similar Technologies

Our Website may use cookies, pixels, tags, local storage, and similar technologies.

These technologies may be divided into the following categories:

Strictly Necessary Cookies

These cookies are required for the Website to operate properly, provide security, remember privacy preferences, or enable form submissions.

Strictly necessary cookies generally cannot be disabled through our consent tool.

Analytics Cookies

We use analytics technologies, including Google Analytics, to understand how visitors use our Website.

Analytics information may include pages viewed, approximate location, device information, session duration, referral source, campaign information, and Website interactions.

Where required by law, analytics cookies will only be activated after you provide consent.

Functional Cookies

Functional cookies may remember preferences such as language, region, form settings, or other Website choices.

Advertising Cookies

Where enabled, advertising technologies such as the Meta Pixel, LinkedIn Insight Tag, or Google advertising tags may help us:

• Measure advertising performance;
• Understand whether visitors arrived from an advertisement;
• Create advertising audiences;
• Deliver more relevant advertisements;
• Limit repeated advertisements.

Where required by law, advertising cookies will only be activated after you provide consent.

You may accept, reject, or manage non-essential cookies through the Cookie Settings tool displayed on our Website. You may also configure your browser to block or delete cookies, although some Website functions may not operate correctly as a result.

7. Google Analytics

We use Google Analytics 4 to measure Website traffic and understand how visitors interact with our Website.

Google Analytics may process information such as:

• IP-derived approximate location;
• Device and browser information;
• Pages visited;
• Session duration;
• Referral source;
• Campaign and UTM information;
• Website interactions and events.

Google processes this information in accordance with its own privacy terms. Where legally required, Google Analytics will not be activated until you consent to analytics cookies.

8. How We Share Personal Information

We do not sell personal information for monetary consideration.

We may disclose personal information to the following categories of recipients when reasonably necessary:

Internal Teams

Information may be shared with authorized employees and departments responsible for sales, marketing, engineering, production, logistics, quality control, finance, legal matters, and customer support.

Service Providers

We may use service providers that support:

• Website hosting and content delivery;
• Email and business communications;
• Customer relationship management;
• Website maintenance and security;
• Analytics and advertising;
• Cloud storage;
• Form processing;
• Shipping, logistics, and payment administration;
• Professional legal, accounting, or consulting services.

These service providers are permitted to process information only for the services they provide to us and subject to appropriate contractual or legal obligations.

Business Partners

Where necessary to respond to an inquiry or fulfil an order, we may share relevant information with authorized distributors, representatives, logistics companies, testing organizations, suppliers, or production partners.

Corporate Transactions

If BoltPower is involved in a merger, acquisition, restructuring, sale of assets, investment, or similar corporate transaction, personal information may be disclosed to relevant advisers, investors, or transaction parties, subject to appropriate confidentiality protections.

Legal and Regulatory Disclosure

We may disclose information where we reasonably believe disclosure is necessary to:

• Comply with applicable law;
• Respond to a court order, subpoena, or lawful government request;
• Protect our legal rights;
• Investigate suspected fraud, abuse, or security incidents;
• Protect the safety and rights of BoltPower, our customers, or others.

9. International Transfers

BoltPower is located in China and serves customers and business partners in multiple countries.

When you submit information through our Website, your information may be transferred to, stored in, or processed in China or in other countries where our employees, affiliates, or service providers operate.

These countries may have data protection laws that differ from the laws in your country.

Where required by applicable law, we use appropriate safeguards for international transfers. These safeguards may include:

• Standard contractual clauses;
• Data-processing agreements;
• Contractual confidentiality and security obligations;
• Transfer risk assessments;
• Other legally recognized transfer mechanisms.

You may contact us for additional information about the safeguards relevant to your personal information.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The retention period may depend on:

• The nature of the inquiry or business relationship;
• Whether an order or contract was entered into;
• Product warranty and after-sales requirements;
• Legal, accounting, tax, or regulatory obligations;
• The need to resolve disputes or enforce agreements;
• Your marketing and communication preferences.

In general:

• Inquiry and business contact records may be retained for up to five years after the last meaningful interaction;
• Contract, transaction, shipping, accounting, and order records may be retained for the period required by applicable law;
• Marketing information may be retained until you unsubscribe or object;
• A limited suppression record may be retained after an unsubscribe request to ensure that your preference continues to be respected;
• Security and technical logs are retained only for a reasonable security and troubleshooting period;
• Cookie and analytics information is retained according to our Website configuration and the applicable service provider settings.

When information is no longer required, we will delete, anonymize, or securely dispose of it, subject to technical and legal limitations.

11. Data Security

We use reasonable technical and organizational measures designed to protect personal information against:

• Unauthorized access;
• Accidental loss;
• Improper use;
• Unauthorized alteration;
• Disclosure;
• Destruction.

These measures may include access controls, secure hosting, encryption in transit, security monitoring, software updates, backups, staff access limitations, and contractual protections for service providers.

However, no internet transmission, email system, Website, or electronic storage system can be guaranteed to be completely secure. You should therefore avoid sending highly sensitive or confidential information through ordinary Website forms or email.

12. Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

• Request confirmation of whether we process your personal information;
• Request access to your personal information;
• Request correction of inaccurate or incomplete information;
• Request deletion of your information;
• Request restriction of processing;
• Object to processing based on legitimate interests;
• Object to direct marketing;
• Withdraw consent;
• Request a portable copy of certain information;
• Opt out of certain targeted advertising, sale, or sharing activities;
• Submit a complaint to an appropriate data protection authority;
• Receive equal service and treatment when exercising your privacy rights.

These rights may be subject to legal exceptions. For example, we may need to retain certain records to comply with legal obligations, complete an order, resolve a dispute, prevent fraud, or establish legal claims.

To exercise a privacy right, contact us at:

market@boltpowergroup.com

Please include sufficient information for us to identify your request. We may need to verify your identity before completing the request.

Where permitted by law, you may use an authorized representative. We may request proof that the representative is authorized to act on your behalf.

13. Rights for California Residents

Where the California Consumer Privacy Act, as amended, applies to BoltPower’s processing activities, California residents may have the right to:

• Know the categories and specific pieces of personal information collected;
• Know the sources, purposes, and categories of recipients involved;
• Request deletion;
• Request correction;
• Opt out of the sale or sharing of personal information;
• Limit certain uses of sensitive personal information;
• Not receive discriminatory treatment for exercising privacy rights.

We do not sell personal information in exchange for money.

However, some advertising or analytics technologies may be considered “sharing” or targeted advertising under certain United States privacy laws. Where applicable, you may opt out through our Cookie Settings tool or by contacting us.

Where legally required and technically supported, we will process recognized browser-based opt-out signals, such as the Global Privacy Control signal.

14. Direct Marketing

You may object to or unsubscribe from direct marketing at any time.

You can do this by:

• Selecting the unsubscribe link in a marketing email;
• Adjusting your communication preferences where available;
• Contacting us at market@boltpowergroup.com.

After receiving your request, we may retain your email address on a suppression list so that we do not unintentionally send further marketing communications.

15. Automated Decision-Making

We do not use personal information to make decisions based solely on automated processing that produce legal or similarly significant effects on individuals.

We may use analytics tools or advertising platforms to group Website visitors based on general interactions or interests, but these activities are not used to make legally significant decisions about you.

16. Children’s Privacy

Our Website and products are intended for businesses and adult professionals. They are not directed to children under the age of 16.

We do not knowingly collect personal information from children. If you believe that a child has provided personal information to us, please contact us so that we can investigate and delete the information where appropriate.

17. Third-Party Websites and Social Media

Our Website may contain links to third-party websites, social media pages, video platforms, distributors, or other external services.

Third parties operate under their own privacy policies and terms. We are not responsible for the privacy, content, security, or data-handling practices of third-party services.

We recommend reviewing the privacy policy of any third-party platform before providing personal information.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect:

• Changes to our Website or business operations;
• New products, services, or technologies;
• Changes to analytics or advertising tools;
• Legal or regulatory developments;
• Improvements to our privacy and security practices.

When we update this Privacy Policy, we will revise the “Last Updated” date at the top of the page.

Where required by law, we will provide additional notice or request renewed consent for material changes.

19. Contact Us

For questions, concerns, complaints, or privacy rights requests, please contact:

Guangdong Boltpower Energy Co., Ltd.

Address: Building 109, Xintaiyang Industrial Zone, No. 22 Xinfu Road, Lincun, Tangxia Town, Dongguan City, Guangdong Province, China, 523710

Email: market@boltpowergroup.com

Website: https://boltpowergroup.com/